The Insurer Who Spied on Me – ABC News Investigation

Good Morning America recently reported on The Hartford going too far in their surveillance of some people with disability insurance claims, then unfairly cutting off  benefits based on the video surveillance.

Read the full article here:  The Insurer Who Spied On Me



Paper Trail Surveillance:
How Disability Insurance Companies Investigate You
Without Ever Leaving a Computer

We have written about video, photograph and social media surveillance in the past, but have yet to address another kind of “surveillance” that disability insurance companies use when a claim is filed: detailed record searches.  When a policyholder files a claim for disability insurance benefits, one of the first things that claims personnel do is conduct a series of detailed record searches and record requests for all kinds of information on the claimant, including:

  1. Corporate and business filings;
  2. Civil court filings;
  3. Criminal background check;
  4. General internet search results;
  5. Workers compensation claims;
  6. Professional licenses;
  7. Real estate purchase and sale records;
  8. Medical records;
  9. Credit reports; and
  10. Pharmacy records.

The disability insurance claim process can be daunting, especially when insurers are delving into your personal and professional records.  It is always best to have a disability insurance lawyer working to protect your privacy and your rights under the policy.